Spin Palace Review

by James Carter on February 19th 2015. Updated on October 4th, 2019.

  • Welcome Bonus: C$1,000.
  • Very fast and smooth gameplay.
  • Mobile Friendly.
  • Renowned rewards program
  • 17 different payment options

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Loads of Games and Jackpots

Spin Palace Logo Spin Palace has over 650 online games to play (the list is ever-growing), all created by Microgaming. They run some of the biggest progressive jackpot slots (such as Mega Moolah) and about 15 of their slots participate in a progressive jackpot of some kind.

When I asked Spin Palace what their most popular online slots are, they replied that the following games have stood the test of time:

  • Tomb Raider
  • Lord of the Rings
  • Hellboy
  • Hitman
  • Thunderstone 2

Out of recent additions, the Dark Knight-themed slots have quickly gained popularity and may become one of the all-time favourites.

$1000 Welcome Bonus on First 3 Deposits

Players receive $400 on their 1st deposit, $300 on their 2nd deposit, and 4300 on their 3rd deposit. All three deposit bonuses have a 100% match rate. When you visit Spin Palace, the banner states €1000, but the terms and conditions say you’ll receive 1000 currency units, so you can receive your bonus cash in US or Canadian dollars.

Depositors have 7 days from the date their account was opened to claim their new bonus. The rollover requirement is 50x your bonus (or winnings on free spin offers). The banned games for your deposit bonus are Roulette, Baccarat, Craps, Sic Bo, Red Dog, and other table poker games.

Different games apply to the wagering requirement at different rates. Here’s a list of the match rate percentages for each game at Spin Palace Casino.

Deposit Bonus – Match Rates

  • Slots – 100%
  • Keno – 100%
  • Scratch Card Games – 100%
  • Re-Spins on Slots Games – 10%
  • Video Poker (except All Aces and Jacks or Better) – 8%
  • Blackjack Games (except Classic Blackjack) – 8%
  • Classic Blackjack, All Aces Video Poker, Jacks or Better Video Poker – 2%
  • Baccarat, Craps, Red Dog, Sic Bo, games not named – 0%
  • Wagers using the ‘Gamble’ feature – 0%
  • All games in Multiplayer Tournaments – 0%

Loyalty Club

The rewards program at Spin Palace is called the Loyalty Club. The program has 6 tiers, which activate when you reach different levels of activity. Each tier has all the advantages of lower tiers, along with excellent rewards and other perks. Here’s a list of the benefits for each tier.

Level – Rewards

  • Blue – €500 in casino bonuses each month.
  • Silver – €1000 in casino bonuses each month.
  • Gold – €2000 in casino bonuses each month. Access to exclusive competitions and promotions.
  • Platinum – €5000 in casino bonuses each month. Access to exclusive competitions and promotions.
  • Diamond – €7,500 in casino bonuses each month. Exclusive 24/7 VIP Support. VIP account manager.
  • Prive – €10,000 in casino bonuses each month. Invites to world VIP events and vacations. Exclusive gifts.


Spin Palace supports 8 deposit methods and 6 payout methods. These includes the most trusted ways to pay in the online gaming industry, including MasterCard, Visa, Paypal, Neteller, Skrill, electronic checks, and many more. Below is a list of the supported deposit and withdrawal methods you’ll find.


All deposit methods are free and instantaneous, so you’ll be playing for real money within minutes.

  • Visa Credit
  • MasterCard Credit
  • Visa Electron Debit
  • Maestro Debit
  • iDebit Bank Transfer
  • Trustly Bank Transfer
  • Skrill (Moneybookers): Web Wallet
  • Neteller: Web Wallet


To withdraw your money, you can use e-wallets such as Paypal, Neteller and Skrill or even checks, which take anywhere from seven to 21 days (to Europe, the withdrawal time is closer to seven that it is to 21). Spin Palace processes all money transactions for free except for international bank wires, from which they deduct a 10$/£/€ fee.

  • Visa Credit
  • MasterCard Credit
  • iDebit Bank Transfer
  • Skrill (Moneybookers): Web Wallet
  • Neteller: Web Wallet

A Reliable Software

Building high quality casino software is difficult, which is why online casinos like Bovada and Slotland are rare. Unfortunately, Spin Palace belongs to the group of online casinos that could significantly improve their software.

Spin Palace runs on the same software as dozens of other online casinos because it belongs to the Microgaming network. Microgaming has been in business for over 15 years so undoubtedly they have a reliable software, but as far as graphics, speed and usability go, they could do a lot better.

Don’t choose Spin Palace because of its software quality.

Where Spin Palace Excels at…

Choose Spin Palace because of its customer service, experience and promotions, which especially appeal to players from Australia, United Kingdom and New Zealand – in fact, if you look at the latest jackpot winners from Spin Palace, you’ll see that most of them are from Australia. But they don’t accept players from the USA.

I’ve always been treated well by Spin Palace’s customer support. And as mentioned, they have customer service representatives for 18 languages so most of you can deal with them in your native language.

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