$1600 Welcome Bonus
Jackpot City’s basic welcome bonus is $1600 combined on your first four deposits. Each time you make a deposit up to $400, you’ll receive a 100% match bonus. Max out the $400 deposit on your first four deposits and you’ll receive a total of $1600 in free cash. New players have 7 days to claim their bonus after creating a new account. The playthrough requirement is 50x the bonus amount.
Certain games satisfy the rollover requirement faster than others, which is pretty standard in the online casino industry. Below is a table with the match rates for each casino game you’ll find at Jackpot City Casino.
Welcome Bonus Match Rate
- 100% – Slots, Keno, Scratch Card Games
- 10% – Re-Spins on Slots Games
- 8% – Video Poker (except All Aces and Jacks or Better)
- 8% – Blackjack Games (except Classic Blackjack)
- 2% – Classic Blackjack, All Aces Video Poker, Jacks or Better Video Poker
- 0% – Baccarat, Craps, Red Dog, Sic Bo, games not named
- 0% – Wagers using the ‘Gamble’ feature
- 0% – All games in Multiplayer Tournaments
Don’t play any excluded games before you meet the playthrough requirement, because Jackpot City reserves the right to void any winnings from those games.
Banking Options
All you need to know about Jackpot City’s deposit options: you’ll find one that suits you. The list of deposit methods available at Jackpot City is exhausting, but to name a few: VISA, Mastercard, Neteller, Skrill, Click2Pay, eChecks, bank transfers, etc. Jackpot City processes money transactions in co-operation with Datacash Ltd., a company that’s been in business since 1997.
Deposit Options
Jackpot City Casino supports 39 different payment methods. Players can deposit instantly using Visa or MasterCard or their debit card equivalents. PayPal, Neteller, Skrill, and PaySafeCard are deposit options. So are many web wallets, e-vouchers, and electronic payment services in individual European countries, such as Abaqoos, EPS, and Euteller.
- Visa
- MasterCard
- Visa Electron
- Maestro Debit Card
- Abaqoos (Hungary)
- AstroPay
- Boleto Bancario
- Instant Banking by Citadel
- Dinero Mail
- Direct Bank Transfer
- Echeck (Canada)
- ecoPayz
- eKonto ePlatby
- Entropay
- EPS Bank Transfer (Austria)
- Euteller (Finland)
- Giropay (Denmark or Germany)
- iDebit
- Instadebit
- Transferencia Bancaria Local / Lobanet (South Africa)
- Moneta RU (Russia)
- Neosurf
- Neteller
- Pago Efectivo Prepaid Voucher
- PayPal
- PaySafeCard
- PostePay (Italy)
- Prezelewy24 (Poland)
- PugglePay Mobile Invoicing
- Qiwi Wallet (Russia)
- Skrill
- Skrill 1-Tap
- Klarna
- TeleIngreso
- Todito Cash
- Trustly
- WebMoney
- Yandex
- MoneySafe
Payout Options
Jackpot City has 20 withdrawal methods, including popular electronic transfer services like Visa, MasterCard, PayPal, Neteller, and Skrill. Several of the payout methods are for single nationalities, such as Moneta RU, Qiwi, and PostePay. Players should be able to cash out with a preferred method that is quick and inexpensive.
Jackpot City has informed me that most of their withdrawals are processed within 48 hours which is an acceptable cashout time to say the least.
- Visa
- MasterCard
- Visa Electron
- Maestro
- Instant EFT Bank Transfer
- Cheque
- Direct Bank Transfer
- eCheck
- ecoPayz
- Entropay
- iDebit
- Instadebit
- Moneta RU (Russia)
- Neteller
- PayPal
- PostePay (Italy)
- Qiwi (Russia)
- Skrill
- WebMoney Bank Transfer
- Yandex Web Wallet
Top-Ranked Casino Software
It would be difficult to find an online casino with more experience than Jackpot City – after all, they’ve been in the online gambling business since 1998, which by itself shows that they know the ins and outs of operating an online casino and – most importantly – how to keep their customers happy.
Jackpot City operates on Microgaming software. Microgaming is a well-known and highly respected online casino software provider with the biggest progressive jackpots online (the Mega Moolah jackpot is often well into millions of dollars). Jackpot City has over 200 casino games and counting, some of the most popular being slot machines such as Major Millions, King Cashalot and Fruit Fiesta.
Furthermore, Jackpot City works on both Windows and Mac, has a downloadable and a no-download version of their casino and is mobile-friendly as well (iPads, iPhones, Blackberrys and Android devices work seamlessly at Jackpot City).
I’m confident you’ll be happy with a software that’s been in popular use ever since 1998.
Fair Games (with Proof)
While most online casinos claim to payout x% on average or just publish no information about their payouts at all, Jackpot City’s monthly payouts are made public by eCogra, an online gambling testing agency. Instead of being in the dark about the fairness of Jackpot City’s games (because win or lose, you have no way of calculating an online slot machine’s house edge unless you have some “inside” information), you can see their monthly payout percentages yourself.
Note: “Payouts” tell you the absolute percentage of money that Jackpot City has returned to its customers out of each bet on average; “Paybacks” tell you the theoretical percentage and cannot be influenced by huge jackpot wins (or long periods of time with no jackpot wins). Since eCogra publishes payouts, you need to look at the percentage for several months in order to get a realistic idea of the casino’s theoretical return (“payback”).
Game Selection: Jackpot City
Jackpot City has over 200 online slots. The table games section has a dozen blackjack games, several versions of roulette, baccarat, craps, and table poker. The site’s video poker games includes single-hand and multi-hand versions of the most popular variants. The specialty games page includes Keno, scratch card games, and bingo-style games like Ballistic Bingo and Bingo Bonanza. Here’s a sampling of the games you’ll find at Jackpot City.
Online Slots
- Thunderstruck 2
- Thunderstruck
- Tomb Raider
- Mermaids Millions
- Carnaval
- Golden Era
- Treasure Nile
- Voila
- Pure Platinum
- Cricket Star
- 1000 Islands
- 108 Heroes
- 108 Heroes Multiplier Fortunes
- Alaskan Fishing
- Avalon
- Immortal Romance
- Games of Thrones: 15 Lines
- Games of Thrones: 243 Ways
- Alaxe in Zombieland
Table Games
- Classic Blackjack
- Atlantic City Blackjack
- Big 5 Blackjack Gold
- Multihand Blackjack
- Blackjack Bonanza
- Baccarat
- 3 Card Poker Gold
- 3 Card Poker Multi-Hand
- American Roulette
Video Poker
- Aces & Eights
- Aces and Faces
- All Aces Video Poker
- All American
Customer Support: Easy to Reach and Friendly
You have several ways of contacting the customer service at Jackpot City: live chat, e-mail and phone. I’ve tried to the live chat option a few times during my time there and there’s always been a customer service representative available within a couple of minutes (I just tried it and was serviced within five seconds). They even have toll-free numbers for customers from 10 different countries – that’s quite a feat considering that most online casinos have no phone support at all.
The website and software have been translated into 16 languages.